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Repeat Prescriptions

Prescription requests should be made (using the computer print-out)

Open container of prescription medication

  • In person
  • By post
  • By Online weblink*
  • By arrangement with your own chemist.

To ensure that the correct drugs are prescribed we do not accept telephone requests for prescriptions.

Please allow 3 working days for prescription requests to be processed by the surgery, along with additional time for your pharmacy to prepare your medications (this can be a further 1-3 working days).

You will be asked to see the Clinician from time to time to monitor your treatment: please note if you are asked to attend a particular clinic.

*Username and password required. This can be obtained from reception with proof of identity.

EPS (Electronic Prescription Service)

We offer electronic prescription service. This means that all prescriptions (unless specified) go directly to the pharmacy of your choice for you to collect.

This is done via our clinical system and the pharmacy system. A GP will still need to sign the prescriptions. This is done electronically. All actions are audited so it is safer and there is less risk of losing a prescription.

You will still need to allow 72hrs (3 working days) for your prescription to be ready. However, this means you will be able to collect from any pharmacy that has EPS in the country, you will just need to nominate your pharmacy. It is up to the patient to ensure the correct pharmacy has been nominated, just bear this in mind if it changes temporarily.

Patients can still collect prescriptions from the surgery should they wish too.

Please leave your repeat prescription request in the box near reception.

Please allow 72 hours for your prescription or medication to be ready for collection.

If you would like your prescription posted to you, please provide a stamped, addressed envelope.

You may also order repeat prescriptions online with Patient Access.

Some medications may need to be reviewed with you before they are issued, you will need to see a Doctor for this and will be informed if you need to do this.

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Swanwood Partnership

Applewood Surgery, Wickford Health Centre, Market Avenue, Wickford, SS12 0AG

  • 01268 562444
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